Khalid bin Dawood bin Ali Alzadjali

Chief Transformation Director – Liva Insurance Oman

Khalid Alzadjali is the Chief Transformation Director at Liva Insurance Oman, where he leads the company’s digital and business transformation strategy. With over 20 years of experience in technology-driven innovation, Khalid is shaping Liva’s future by driving initiatives that enhance customer experience, improve operational efficiency, and position the company for sustainable growth in an increasingly digital insurance landscape.

Prior to joining Liva, Khalid held several senior leadership roles across both the public and private sectors. His past positions include Senior Vice President – Digital and Vice President of IT at Oman Air, as well as Director General of Information Systems at Muscat Municipality. In these roles, he led national-scale eGovernment initiatives, smart city programs, and complex digital transformations, delivering long-term impact and institutional resilience.

Khalid holds a Ph.D. in Management with a focus on Information Infrastructure Development from Royal Holloway, University of London, and is a graduate of Carnegie Mellon University. He has also completed executive programs at Oxford University and IMD, as part of the Royal Academy of Management’s National Collaborative Leadership Program.

Khalid is known for his strategic foresight, execution discipline, and passion for harnessing technology to solve real-world challenges.